ReplyOnSite is live chat for websites with an AI agent that answers visitors from your own help articles. Install it with a single script tag on Shopify, WordPress, Webflow, Next.js, Wix, or plain HTML, publish the articles that answer your recurring questions, and the AI replies only from that content, citing the article it used, instead of inventing policies. When a question needs judgment, or the AI is unsure, it hands the conversation to your team with the full transcript, so nobody has to ask twice. Around the chat, ReplyOnSite bundles the rest of a small support desk: a shared inbox with assignment and private notes, tickets with priorities and SLA timers, a searchable knowledge base, and reports on first response, resolution, CSAT, and per-agent workload. The AI also drafts replies, summaries, translations, and tag suggestions inside conversations. The free plan covers one agent and one website with 50 AI trial replies and no card required, while paid plans start at $9.50 a month for two agents and 500 AI replies. It suits small teams that want instant answers at night without handing customer judgment to a bot.