FloGPT is an AI chat and voice agent platform with a built-in AI CRM for businesses that want one agent across every customer channel. Companies embed an AI chat widget on their website, run AI voice agents that answer and place phone calls around the clock, and route chat, voice, email, SMS, WhatsApp, Instagram, and Facebook conversations into a single ticket inbox with identity resolution and AI-to-human handover. Answers are grounded in the company’s own knowledge base: FloGPT crawls websites, sitemaps, PDFs, and FAQ sheets, chunks and embeds the content, and keeps it fresh with scheduled recrawls, returning citations with source links. A visual workflow builder and a call pipeline editor let teams design branching conversations without code, and vertical templates cover dental, auto dealers, real estate, restaurants, retail, and more. Chat agents support over 50 languages and voice agents support 16, including nine Indic languages. The free plan covers 100 messages a month, and paid plans start at $49 a month for voice agents and higher caps. It suits small and mid-sized businesses that want an AI front door plus a manageable support inbox in one product.