Chorus

Chorus by ZoomInfo is a conversation intelligence platform that records and analyzes sales meetings to improve team performance and win rates.

Overview

Chorus is a conversation intelligence platform focused on sales teams. It records, transcribes, and analyzes sales calls and meetings, surfacing insights about what top performers do differently and how deals progress. Its AI identifies topics, objections, and competitor mentions, helping teams coach reps and improve win rates.

The platform offers deal intelligence, pipeline visibility, and coaching tools that integrate with CRMs and conferencing systems. Chorus is used by revenue organizations to understand customer conversations at scale, onboard new reps faster, and make data-driven decisions that improve sales outcomes.

Chorus is a conversation intelligence platform that analyzes sales calls to reveal what top performers do differently. Topic and objection detection, deal intelligence, and coaching tools integrate with CRMs to improve win rates. For revenue organizations seeking enterprise-grade conversation intelligence, Chorus turns customer dialogue into a strategic advantage.

Key Features

• AI recording, transcription, and analysis of sales conversations
• Topic, objection, and competitor mention detection
• Deal intelligence and pipeline visibility
• Coaching tools based on real conversation data
• CRM and conferencing platform integration
• Onboarding and performance improvement for reps
• Analytics on win rates and sales behaviors

Pricing

Chorus is offered through custom enterprise pricing from ZoomInfo, based on team size and the scope of deployment. Prospective customers contact sales for a demo and a tailored quote.

Who Is It For

Chorus is designed for sales and revenue organizations that want to analyze customer conversations and improve team performance. It is ideal for enterprises seeking conversation intelligence to coach reps and increase win rates.

FAQ

Is Chorus free to use?

Chorus is an enterprise platform with custom pricing rather than a free plan. It offers demos and tailored quotes for revenue organizations based on team size and needs.

Does Chorus offer an API?

Yes. Chorus provides APIs and CRM integrations to sync conversation intelligence and deal insights into sales and business workflows.

How does Chorus compare to alternatives?

Chorus is enterprise-focused conversation intelligence, similar to Gong but part of ZoomInfo. It is built for sales organizations, unlike general meeting tools like Read.ai or Sembly.

What is conversation intelligence in Chorus?

Chorus analyzes sales calls to surface topics, objections, and competitor mentions, revealing what top performers do differently. Its deal intelligence and coaching tools integrate with CRMs to improve win rates, giving revenue organizations enterprise-grade insight from every customer conversation.