JustCall

JustCall is an AI-driven cloud phone and SMS platform that helps sales and support teams automate outreach, coach agents, and log every conversation back into their CRM.

Overview

JustCall provides business telephony with an automation-first approach. Teams launch outbound campaigns with a power dialer, reach customers through SMS sequences and WhatsApp, and deploy AI voice agents that handle routine inbound calls without human involvement. After each interaction the platform writes call summaries, extracts action items, and scores conversations against coaching scorecards so managers know exactly where to help. Real-time analytics cover connect rates, dispositions, and team performance, while native integrations keep HubSpot, Salesforce, Pipedrive, and Zoho records accurate and current. Teams can measure outcomes by campaign, rep, and channel, then adjust scripts and lists based on what actually converts.

Key Features

• Power dialer with campaign lists, voicemail drop, local presence, and automatic retry logic
• AI voice agents that answer, qualify, and route inbound calls or run outbound follow-ups
• Automatic call summaries, transcripts, and AI-powered agent scoring against custom scorecards
• SMS, MMS, and WhatsApp messaging with shared team inboxes and compliant sequences
• Workflow automation triggers and deep two-way CRM integrations
• Appointment scheduling and calendar booking flows that AI voice agents can complete during the call
• Sentiment and topic analytics that reveal why customers call and how they feel about the experience
• Conversation intelligence dashboards that track script adherence, objections, and conversion signals across campaigns

Pricing

JustCall offers Paid per-user plans (two-user minimum): Team at $29, Pro at $49, and Pro Plus at $89 per user/month billed annually ($39, $69, and $109 on monthly billing). There is no free plan, but a 14-day free trial lets teams evaluate the AI voice and dialer capabilities; usage-based AI add-ons are billed on top of base seats as volumes grow.

Who Is It For

SMB and mid-market sales, support, and appointment-setting teams that want telephony, messaging, and AI automation delivered under one subscription. Agencies that manage calling programs for multiple clients appreciate the workspace structure and permission model.