Merge provides a unified API that connects your product to hundreds of HR, payroll, accounting, CRM and ticketing platforms through a single integration.
Merge lets developers integrate once and reach an entire software category. Its unified API normalizes data models across hundreds of HRIS, ATS, payroll, accounting, CRM and ticketing systems, so a single integration exposes customers’ data regardless of whether they run Workday, BambooHR, NetSuite or Zendesk. Merge handles authentication, schema differences and ongoing API changes from every underlying platform.
The platform includes a customer-facing linking flow, automated field mapping, health logs and issue detection that flags when a customer’s connection needs attention. With strong compliance posture and broad category coverage, Merge has become the default choice for product-led companies that need customer data integrations.
Merge’s normalization layer is the hard-won part: hundreds of integrations with consistent models for employees, candidates, tickets, invoices and more, maintained as underlying APIs evolve. The platform provides field mapping controls, remote data synchronization modes and integrations management tooling that shows connection health per customer. Security reviews are eased by Merge’s compliance certifications and data handling controls, and the sandbox environment lets developers build against realistic data before connecting real customer accounts.
Merge offers tiered commercial plans based on integration usage and connected accounts, with enterprise agreements for high volume; pricing is provided by sales.
Product and engineering teams building B2B software that needs to read or write customer data across many third-party systems.
Merge provides a development sandbox for building; production usage is billed through subscription plans.
Yes — Merge is an API product, with REST endpoints, SDKs and a comprehensive normalization layer.
Merge’s category depth and data normalization quality are its advantage over general-purpose iPaaS or single-vendor connectors.
Yes — Merge supports both reading and writing for many integrations, enabling workflows like creating tickets or updating records in the source system.
Product teams use Merge to build features on customer data from other systems: HR platforms for onboarding products, ATS data for recruiting tools, accounting systems for fintech dashboards, ticketing systems for support platforms. One integration exposes hundreds of underlying systems, normalized into consistent models, so product roadmaps move faster with less maintenance.