Chatbase

Chatbase lets you build custom AI chatbots trained on your own data and deploy them on your website in minutes.

Overview

Chatbase makes building a custom ChatGPT-style chatbot simple: upload documents or point it at your website, and it creates a chatbot that answers questions grounded in your content. The platform handles hosting, embedding and customization, with options to adjust personality, appearance and fallback behavior. Analytics show what users ask and where the bot struggles, enabling continuous improvement. Integrations extend to Slack, Messenger and APIs for multi-channel deployment.

How It Works

Upload your help documents or point Chatbase at your website to train your chatbot. Customize its look and behavior, embed the widget on your site and watch analytics to find gaps in your knowledge base.

Key Features

• Chatbots trained on uploaded docs and website content
• Customizable personality, appearance and behavior
• Embeddable widget for any website
• Conversation analytics and unanswered-question tracking
• Multi-channel deployment: Slack, Messenger and more
• API and integrations for custom workflows

Pricing

Chatbase is freemium: free plans include a basic chatbot with message limits; paid plans scale by messages, chatbots and advanced features like lead capture.

Who Is It For

Small businesses, SaaS companies and support teams that want an AI help desk bot without building an LLM pipeline.

Common Use Cases

• Website AI help desk bots
• Lead capture chat widgets
• Internal knowledge base assistants

FAQ

Is Chatbase free to use?

Yes. Chatbase offers a free plan with limited messages and one chatbot; higher volumes and advanced features require paid plans.

Does Chatbase offer an API?

Yes. Chatbase provides an API for creating and querying chatbots programmatically, plus integrations for popular platforms.

How does Chatbase compare to alternatives?

Compared with building on raw LLM APIs, Chatbase handles ingestion, hosting and analytics; compared with traditional chatbot builders, it uses LLM grounding instead of decision trees.

What should I know before adopting Chatbase?

Chatbase is only as good as the data you feed it — thin documentation yields weak answers. For teams without engineering resources, it is the fastest path to a grounded support bot.

What data can I train my Chatbase bot on?

Upload documents like PDFs and DOCX files or point Chatbase at website content; the bot answers strictly from that knowledge base and flags unanswered questions in analytics so you can continuously close documentation gaps over time.

Can Chatbase capture leads?

Yes — paid plans support lead capture forms inside the chat widget, turning support conversations into marketing opportunities.