Boost.AI is an enterprise conversational AI platform that helps banks, insurers, telcos and public-sector organizations automate customer service with chat and voice agents they can actually rely on. (★ 4.8 on Capterra)
Built in Norway and trusted by brands such as Nordea, DNB, Santander, Telenor and Vodafone, Boost.AI combines traditional natural language understanding with generative AI in a hybrid architecture. Routine intents are handled by a proven NLU engine, while large language models are orchestrated under guardrails for more open-ended requests. The platform covers the full lifecycle of a virtual agent — build, analyze and optimize — and is designed for compliance-heavy environments where security, privacy and auditability are non-negotiable. Agents can be deployed across web chat, voice, mobile apps and internal support channels from a single platform, so teams deliver consistent self-service everywhere customers and employees reach out. Because the system learns from real conversations, it keeps improving resolution rates over time, and detailed analytics show exactly which intents customers raise, where conversations break down, and where human agents still add the most value.
Boost.AI does not publish self-serve pricing; contracts are quote-based and tailored to deployment size and channels. Pricing page not published; contact sales.
Customer experience and support leaders at banks, insurance companies, telecom providers, utilities and public-sector organizations that need to automate high conversation volumes without giving up control, quality or compliance.