FPT.AI is the Vietnamese AI platform from tech giant FPT, powering chatbots, voice bots and document automation for businesses across Vietnam.
FPT.AI offers a conversational platform with Vietnamese-language speech and text AI — chatbots for customer service, voice bots for call centers, and tools like AI Read for document extraction. It is used by banks, insurers and government agencies in Vietnam, benefiting from FPT’s engineering scale and local-language research. The platform supports both self-serve bot building and enterprise deployment with Vietnamese support and on-premises options.
FPT.AI offers a free trial tier for bot building, then usage-based and enterprise plans; larger deployments are contracted directly.
Vietnamese banks, enterprises and government bodies that want customer-service AI fluent in Vietnamese.
FPT.AI serves Vietnamese businesses automating service where Vietnamese fluency is essential.
Teams build on the free trial tier, connect channels and escalate to FPT’s delivery team for enterprise integration.
Faster service in Vietnamese at scale, backed by one of Vietnam’s largest technology companies.
Teams build on the free trial, connect messaging and voice channels, then scale with FPT’s enterprise delivery for on-premises and complex integration needs.
Conversation quality needs ongoing tuning, and the most advanced capabilities require enterprise agreements.
Vietnamese businesses value local support and Vietnamese fluency in one platform.
Enterprises automating customer service for Vietnamese-speaking audiences.
Vietnamese is not a supported-afterthought language for FPT — it is the core. With FPT’s engineering scale behind it, the platform suits enterprises that want automation plus a partner accountable at national scale. Pilot on your messiest channel first.
Free trial access is available for building bots; production usage moves to paid plans and enterprise contracts.
Yes — the platform exposes APIs for chatbots, speech and document AI so businesses can integrate them into their systems.
Against global platforms, FPT.AI’s Vietnamese-language quality, local support and FPT’s enterprise credibility win domestic deals.
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