Alan is the French health insurance company whose AI-powered app handles claims, questions and care navigation for hundreds of thousands of members.
Alan rebuilt health insurance as a software product: members submit claims by photo, get reimbursements fast and ask questions in chat where AI handles routine requests instantly and humans handle the rest. The app proactively suggests care, tracks deductibles and explains coverage in plain language, and Alan extends the model into corporate health programs. Its combination of insurance licensing and product craft has made it a reference for insurtech in Europe.
Alan is paid insurance — individuals and companies choose plans priced by coverage level and headcount, with transparent published pricing.
French freelancers, companies and their employees who want insurance that works like modern software instead of paperwork.
Alan is for people and companies who want insurance that behaves like good software.
Individuals or companies pick a plan online in minutes; onboarding and card issuance are handled inside the app without paperwork.
Members report reimbursements arriving in days and questions answered instantly — a service experience that traditional insurers rarely match.
Companies and individuals sign up online; onboarding, cards and claims live in the app with responsive in-chat support.
Alan covers France and specific markets, and complex claims can still require human follow-up beyond automation.
Members routinely describe it as the first insurance experience that feels like modern software.
Alan shows what insurance looks like when software people redesign it. Fast claims and instant answers turn a dreaded category into a non-event. If you are in France and want insurance that respects your time, there is little reason to look elsewhere.
No. Alan is a paid insurance product, though its app experience, support and claims processing are included without add-on fees.
Alan integrates with HR and payroll tools for companies, and offers developer-facing capabilities for benefits administration.
Against traditional French insurers, Alan’s advantage is software-first service: instant answers, automated claims and transparent pricing.