Dust

Dust is a Paris-founded platform where companies build custom AI assistants grounded in their own tools, documents and conversations.

Overview

Dust lets teams assemble assistants from building blocks: connections to Notion, Slack, Google Drive and databases, retrieval over company knowledge, and workflows with deterministic steps around LLM calls. Instead of a single general chatbot, companies get specialized assistants for support, engineering and operations, with observability over what each assistant does. The product is popular with tech-forward companies that want agents they can inspect and improve, not black boxes.

Key Features

• Connectors to workplace tools for grounded retrieval
• Visual workflow builder combining retrieval, tools and LLMs
• Multiple model providers behind each assistant
• Observability: logs, evaluations and usage analytics
• Slack and app integrations for daily use
• Enterprise controls including SSO and data permissions

Pricing

Dust has a free tier for individuals building assistants, then per-seat subscription plans for teams and companies, with enterprise tiers for security and scale.

Who Is It For

Startups and tech companies that want internal AI assistants grounded in their own knowledge, with the control to iterate on prompts and workflows.

Use Cases

Dust is for companies that want AI assistants grounded in their own operations — not another generic chat window.

• Support assistants trained on help-center and ticket history
• Engineering copilots wired into internal documentation
• Custom workflows combining retrieval and LLM steps

Getting Started

Connect a data source, describe the assistant’s job and test in the playground. Teams iterate on prompts and workflows with full visibility into every run.

Results to Expect

Assistants give answers that actually match company policy and knowledge, and usage analytics show where to invest next.

Implementation and Support

Connectors, workspace setup and assistant configuration are self-serve; teams iterate with run logs and evaluations visible for every change.

Limitations to Keep in Mind

Assistant quality tracks the knowledge you connect, and governance requires deliberate permission setup as usage grows.

What Users Say

Users like assistants that actually match internal process instead of guessing at company policy.

FAQ

Is Dust free to use?

Individuals can start free; teams subscribe per seat to unlock collaboration, connectors and enterprise security features.

Does Dust offer an API?

Yes — assistants can be invoked programmatically, and Dust’s workflows can call external APIs as tools inside agent runs.

How does Dust compare to alternatives?

Against consumer assistants, Dust is grounded in company data with full workflow control; against enterprise suites, it is faster to deploy and easier to inspect.