Glean is an enterprise AI search and assistant platform that finds answers across every app, document and conversation in a company.
Glean connects to the dozens of SaaS tools a company runs — Google Workspace, Microsoft 365, Slack, Jira, Confluence, Salesforce, GitHub and more — and builds a permission-aware search index and knowledge graph. Employees ask questions in natural language and get answers with citations, surfaced experts, and context drawn from wherever the information actually lives. Beyond search, Glean offers an assistant, app builder and agents that automate workflows using company knowledge. Permission enforcement means results respect existing access controls, a critical requirement for enterprise rollout.
Rollout typically starts with connecting core systems — productivity suites, chat, ticketing, code hosting — after which Glean indexes content while preserving every permission boundary. Employees ask natural-language questions and receive answers with citations back to source documents, plus pointers to knowledgeable colleagues. Agent builders then automate recurring internal requests on top of the same trusted knowledge layer, and analytics show which information gaps keep surfacing.
Glean is sold as an enterprise subscription priced per user per month with implementation support; prospects go through a sales process for a quote tailored to connector count and org size.
It targets mid-size and large enterprises where knowledge is scattered across tools — onboarding employees, support teams and engineers who waste hours hunting for information.
A software company connects its chat, docs, code and ticketing systems, and employees immediately stop asking each other where documents live — answers arrive with citations and expert pointers. Custom agents then automate recurring internal requests on the same trusted layer, and analytics reveal which knowledge gaps keep surfacing, guiding documentation priorities.
No — Glean is an enterprise product; pricing is quote-based after a demo.
Yes, Glean provides APIs and SDKs for search, indexing and embedding its assistant into internal tools.
Compared with Microsoft Copilot or Google’s enterprise search, Glean is cross-vendor and app-agnostic, which matters most in mixed-stack organizations.
Initial connectors can be live within days; full indexing and adoption across large enterprises typically unfolds over several weeks with Glean’s implementation team supporting rollout.