Recap (Xunhuan Zhineng)

Recap (循环智能) is a Chinese sales conversation intelligence platform that analyzes customer calls to improve team performance.

Overview

循环智能 (Recap) records and analyzes sales conversations across calls, meetings and messaging, giving Chinese revenue teams the conversation intelligence that Gong brought to the West. Its AI transcribes Chinese speech with speaker separation, scores calls against playbooks, surfaces objection handling examples and flags at-risk deals from conversation signals. Coaching dashboards help managers train reps with real calls, and CRM integration keeps records current automatically. It serves enterprise sales teams in automotive, real estate, finance and education.

Key Features

• Chinese speech transcription with speaker separation
• Call scoring against sales playbooks
• Deal risk signals from conversation analysis
• Coaching dashboards with real call examples
• CRM auto-logging and summarization
• Enterprise compliance and deployment options

Pricing

Recap is sold as an enterprise platform with pricing by seats and conversation volume, arranged through the vendor.

Who Is It For

Chinese enterprise sales organizations that want data-driven coaching and pipeline visibility from customer conversations.

Use Cases

Sales managers coach reps using flagged moments from real calls, and deal teams review AI summaries instead of listening to full recordings. Enablement builds training libraries from top performers’ conversations.

Getting Started

Connect your calling or conferencing systems, define the playbook dimensions that matter and review a pilot team’s calls before full rollout.

FAQ

Is Recap free to use?

No — it is an enterprise product engaged through a sales consultation.

Does Recap offer an API?

Yes — integrations connect Recap with CRM and communication platforms used in China.

How does Recap compare to alternatives?

Versus Gong or Chorus, Recap is localized for Chinese speech and selling scenarios; versus manual call review it scales coaching across whole teams.

How is sensitive call data handled?

Enterprise deployments include access controls, audit logging and private deployment options suited to regulated industries.

Which communication channels are covered?

Phone calls, video meetings and messaging workflows common in Chinese enterprises are supported for capture and analysis.

How accurate is Chinese transcription?

Speech recognition is tuned for Chinese accents and sales vocabulary, with speaker separation that makes review transcripts readable.

What integrations are available?

CRM and communication platform integrations keep call data flowing automatically into the systems Chinese enterprises already run.

Is deployment private?

Private deployment options support regulated industries that cannot place customer conversation data in shared cloud environments.

Which sales teams use it?

Automotive, real estate, finance and education enterprises with large outbound and consultative sales forces.